Have a question?

Please find answers to frequently asked questions below. If you need further assistance, please email us at info@greenriverfestival.com

Who’s Playing The Festival in 2024? 

You can view our current lineup HERE! We plan to announce more artists in early 2024.

Where Does The Festival Happen? 

The Franklin County Fairgrounds at 89 Wisdom Way, Greenfield MA 01301

Established in 1865, The Franklin County Fairgrounds are among the oldest and best preserved fairgrounds in the country and were added to the National Register of Historic Places in 2011. We are delighted to present the festival on these grounds where our community has gathered to celebrate for over 150 years. 

When does everything happen? 

Gates open at 3pm on Friday and 11am on Saturday and Sunday. 

Music runs from 4pm-10:55pm on Friday, 12pm-10:55pm on Saturday and 12pm-8pm on Sunday. A full music schedule and lineup will be available soon. 

Shuttles run on Friday from 2pm-11:30pm, on Saturday from 10am-11:30pm and on Sunday from 10am-9pm. 

All times are subject to change. Please join our email list to receive any updates or changes. 

Where Can I Buy Tickets? 

Tixr is the official ticketing site for the Green River Festival and the only place where verified tickets can be purchased. 3-Day Passes are on sale now and can be purchased HERE. Single-day tickets and parking, camping, and VIP add-ons will become available for purchase in early 2024. Tickets will be emailed to you and available in your Tixr account closer to the festival. Tickets can be scanned from your mobile device or printed out.  We are also planning periodic popup ticket sales events at locations around the Pioneer Valley where you can buy tickets in person. 

How Do I Get There? 

Biking to the Festival is greatly encouraged! The festival is a short distance from downtown Greenfield and we offer a free bike valet service near the festival entrance. Be sure to use reflective gear and light your bike well for the ride home in the dark. Wisdom Way has re-opened with a beautiful new bike path leading to it. The Bike Valet is located at the corner Wisdom Way and Petty Plane Rd.

The closest airport is Bradley International Airport (60 miles)

Driving Directions: 

Get off of I-91 at Exit 43. From here it is about two miles to the festival.
The exit will put you into a rotary. Get off the rotary, onto Route 2A East. 
At the second set of traffic lights you’ll see a Dunkin’ Donuts on your right. 
Take that right onto River Street. 
From River Street, take your first right onto Laurel Street where you will be directed to the parking area.

FROM Routes 5 & 10
Turn onto Petty Plain Road, follow all the way to the parking area.

Where Do I Park? 

Carpooling is encouraged! 

On Site Parking will be be sold as an add-on and will be available for purchase HERE in early 2024.

Free Satellite Parking & Shuttle: 

The city of Greenfield is waiving parking fees all weekend long in the lots behind the former Wilson’s Department Store on Main Street, the town parking garage, and other sites downtown. There will be free shuttle buses to the festival from Court Square in the center of town (starting at 3pm on Friday and 10am Saturday and Sunday) and running until one hour after the end of the festival each night. It’s a very quick ride (less than 5 minutes) and the buses will drop off passengers right at the festival entrance.

Neighborhood Parking: 

Some of our neighbors offer parking close to the fairgrounds. Pricing and availability will vary. Please do not park in non-sanctioned areas and observe all No Parking signs. 

Can I Camp At The Festival?

Yes! More info about camping at the Green River Festival is coming soon, stay tuned. Camping will be available as an add-on and will be available for purchase HERE in early 2024.

Are There Any Other Options for Lodging In The Area? 

Yes! click here for a list of hotels and other accommodations in the area. 

Is The Green River Festival ADA Accessible?

Yes! The Franklin County Fairgrounds provide plenty of accessible parking and is a wide, flat expanse with grassy areas, some paved and some dirt midways and paths. There are ADA accessible sections (fully wheelchair accessible, and with accessible paths) at each stage as well as accessible restrooms. If you have any questions or concerns, please contact us at info@greenriverfestival.com. 

What Can I Bring To The Festival?

  • Your love of music and sense of adventure!
  • Festival Tickets and Parking Passes on your phone or printed out.
  • Identification and Medical Documentation in case of emergency. Over the counter medications are allowed. For prescription medication, please bring a valid photo ID that matches the name on your medication.
  • Sunscreen, Sunglasses and hats for sun protection.
  • Empty Refillable water bottle. Free water filling stations are located throughout the festival grounds.
  • Folding chairs under 30” for use outside of the No Chair Areas in front of each stage.
  • Blankets 8’x10’ or smaller.
  • Small shade tents will be allowed in the back of the concert field. Space may be limited and is available on a first come first serve basis.
  • Personal umbrellas are allowed in case of rain but must be closed in the No Chair Areas during performances.
  • Soft-sided coolers
  • Cameras (basic point and shoot consumer-grade cameras) without detachable lenses and other accessories (monopods, tripods, GoPro mounts, and other attachments are not allowed).
  • Ear Plugs
  • Bug Spray

What Should I Leave At Home? 

  • Single-use water bottles
  • Firearms
  • Tools including pocket knives, box cutters, leathermen
  • Pepper spray, mace, or any item that can be used as a weapon
  • Alcoholic beverages Illegal substances
  • Hard coolers
  • Bags larger than 20x20x10
  • Glass containers
  • Fireworks
  • Hoverboards or other motorized vehicles
  • Drones or other flying objects
  • Pets
  • Camping or pop-up tents (outside the campground)
  • Chairs over 30”

Will You Check My Bags?

Yes, all bags, coolers, chairs and any other items brought into the festival are subject to search. 

Is Re-Entry Allowed? 

If you are wearing your festival wristband, you will be allowed to leave and re-enter. All bags will be searched again upon re-entry. Only one wristband will be issued per person. Three-Day and Two-Day wristbands should be worn the entire weekend. 

Are Animals Allowed? 

No pets or animals of any kind are allowed on the festival grounds or in the parking lots. Service animals, trained to assist an individual with a disability, are allowed. Emotional support animals (ESA) are not service animals and are not allowed. Animals are also not permitted in the campground or RVs. Please DO NOT leave animals in your car.

Do Kids Need A Ticket? 

Children 12 and under are free. Limit 2 children per ticketed adult. 

Children 15 and under must be accompanied by a parent or guardian. Proof of age will be requested.

A reduced price Teen Ticket will be available for those aged 13-19 HERE.

Please be prepared to present a photocopy of a birth certificate, passport or other form of age identification for each child.

Can My Weekend Pass Be Shared Between People?

No. Each pass is assigned to the one person who receives the festival wristband. Passes are non-transferable and non-refundable.

What Is Included With a VIP Ticket?

More information about VIP Tickets and the perks that come with them will be released soon!

What Food & Drink Will Be Available at the Festival?

The Green River Festival is a premier music festival, and has become a premier food festival as well, offering delicious, specialized food and beverages you can feel good about — with ingredients sourced from local farms, expertly handcrafted, and served with love! Our experienced, talented food and beverage vendors offer a rousing collision of delicious flavors from all over the world, creatively and thoughtfully crafted with fresh farm to festival ingredients, sustainable and fair trade sensibilities, and careful considerations for safety protocols and dietary restrictions. Vegan? Gluten free? No problem. Our food vendors offer plenty of choices. A full list of vendors will be released closer to the Festival (subject to change). 

Should I Bring Cash?

Contactless payment is preferred at the Green River Festival, though some vendors will accept cash and ATMs will be available on site. 

Will There Be Activities For Kids? 

Yes! The Green River Festival provides a variety of performances and activities for kids throughout the festival. More information will be revealed closer to the festival! 

Can I Volunteer? 

Yes!  More information about volunteering including a signup form can be found HERE.