FAQs

Have a question?

Please find answers to frequently asked questions below. If you need further assistance, please email us at info@greenriverfestival.com

Who’s Playing The Festival in 2025?

The 2025 lineup can be found HERE!

Where Does The Festival Happen?

The Franklin County Fairgrounds at 89 Wisdom Way, Greenfield MA 01301

Established in 1865, The Franklin County Fairgrounds are among the oldest and best preserved fairgrounds in the country and were added to the National Register of Historic Places in 2011. We are delighted to present the festival on these grounds where our community has gathered to celebrate for over 150 years.

When does everything happen?

Gates open at 3pm on Friday and 11am on Saturday and Sunday.

Music runs from 4pm-10:30pm on Friday, 12pm-10:30pm on Saturday and 12pm-8:30pm on Sunday. A full music schedule will be released closer to the festival.

Shuttles run on Friday from 2pm-11:30pm, on Saturday from 10am-11:30pm and on Sunday from 10am-9:30pm.

Daily music schedules will be released closer to the festival.

All times are subject to change. Please join our email list to receive any updates or changes.

Where Can I Buy Tickets?

Tixr is the official ticketing site for the Green River Festival and the only place where verified tickets can be purchased. All festival passes are on sale HERE. This includes Single, 2, and 3-Day Passes plus On-Site Parking, Camping, and VIP Add-Ons.

Tickets will be emailed to you and available in your Tixr account closer to the festival. Tickets can be scanned from your mobile device or printed out. We are also planning periodic popup ticket sales events at locations around the Pioneer Valley where you can buy tickets in person.

How Do I Access My Tickets?

Tickets will be emailed to you and are also available in your Tixr account. Once you’re logged in to Tixr, click the “print tickets” button to download or print the PDF. IYou can also access your tickets in the Tixr app (Android, Apple)

Please direct any ticketing questions to Tixr: support@tixr.com. While we recommend sorting out ticketing issues in advance, we’ll have box office staff on-site to assist with any last minute problems.

How Can I Sell Extra Tickets?

We’ve partnered with CashorTrade to provide a Face Value Ticket Exchange. If you purchased festival tickets and can no longer attend, head to CashorTrade.org to find a verified buyer. CashorTrade is FREE to sell — there are no fees for sellers, and every post is covered with Trader’s Protection to guarantee buyers and sellers are protected through their trade. You can even set alerts for sold-out passes to be notified when Green River Festival passes become available on CashorTrade.

How Do I Get There?

Biking to the Festival is greatly encouraged! A FREE bike valet service will be available next to the main entrance, at the corner of Wisdom Way and Petty Plain Rd. The festival is a short distance from downtown Greenfield, and there’s a beautiful new bike path leading to Wisdom Way. Be sure to use reflective gear and light your bike well for the ride home in the dark!

The closest airport is Bradley International Airport (60 miles)

Driving Directions:

From MA I-91
Get off of I-91 at Exit 43. From here it is about two miles to the festival.
The exit will put you into a rotary. Get off the rotary, onto Route 2A East.
At the second set of traffic lights you’ll see a Dunkin’ Donuts on your right.
Take that right onto River Street.
From River Street, take the third right onto Wisdom Way where you will be directed to the parking area.

**Please do not take Laurel St.**

From Routes 5 & 10
Turn onto Petty Plain Road, follow all the way to the parking area.

Where Do I Park?

Carpooling is encouraged!

3-Day On-Site Parking Add-Ons are available for purchase HERE.

Only festival goers who have purchased Parking Passes or have an ADA placard may park on-site.

Free Satellite Parking & Shuttle:

The city of Greenfield is waiving parking fees all weekend long (starting at 12pm on Friday, June 21) in these locations:

Free shuttle buses are available from Hawks & Reed Performing Arts Center (289 Main St.) in the center of Greenfield. Shuttles will begin running one hour before gates open each day. This means shuttles begin at 2 pm on Friday and 10 am on Saturday and Sunday. Shuttles will continue to operate for one hour after the festival ends on Friday and Saturday, and half an hour afterwards on Sunday. Shuttles are a quick 5 minute ride each way. Our drivers will bring you near the main entrance to the festival and deliver you back to Hawks & Reed.

Neighborhood Parking:

Some of our neighbors offer parking close to the fairgrounds. Pricing and availability will vary. Please do not park in non-sanctioned areas and observe all No Parking signs.

Can I Camp At The Festival?

Yes! Camping Add-Ons are available for purchase HERE, including Tent Camping and RV Camping (with and without hookups). Please visit further down the page for more info on Camping at Green River Festival.

Are There Any Other Options for Lodging In The Area?

Yes! click here for a list of hotels and other accommodations in the area.

Are VIP Upgrades Available? What Does VIP Include?

VIP Experience Add-Ons (available HERE) allow patrons to enjoy the festival with several exclusive amenities and perks including:

Access to VIP Viewing Areas for the Greenfield Savings Bank Main Stage and Dean’s Beans Second Stage
Access to 2 VIP Lounges with private bars and private, air conditioned flush toilets
Priority access to limited capacity sets in the Round House
Expedited Festival Entry

Other Info You Should Know About VIP Upgrades:

VIP is an add-on and does not include entry to the festival. Festival entry passes must be purchased separately.
Parking is not included and is sold separately
Please note that tickets will be delivered electronically closer to the festival. All ticketing questions can be directed to Tixr at support@tixr.com. For other inquiries, please contact info@greenriverfestival.com
All sales final. No refunds or exchanges. VIP Passes are non-transferrable.

Is The Green River Festival ADA Accessible?

Yes! The Franklin County Fairgrounds provide plenty of accessible parking (available on-site and without a parking passes) and is a wide, flat expanse with grassy areas, some paved and some dirt midways and paths. There are ADA accessible sections (fully wheelchair accessible, and with accessible paths) at each stage as well as accessible restrooms. If you have any questions or concerns, please contact us at info@greenriverfestival.com.

What Can I Bring To The Festival?

Your love of music and sense of adventure!
Festival Tickets and Parking Passes on your phone or printed out.
Identification and Medical Documentation in case of emergency. Over the counter medications are allowed. For prescription medication, please bring a valid photo ID that matches the name on your medication.
Sunscreen, sunglasses and hats for sun protection.
Empty refillable water bottles. Free water filling stations are located throughout the festival grounds.
Folding chairs under 30” for use behind the No Chair Areas in front of each stage.
Blankets 8’x10’ or smaller.
Shade tents smaller than 7’11” x 4’11” x 4’6″ will be allowed in the back of the concert field, as long as they do not impede the sightlines of other patrons. Space may be limited and is available on a first come first serve basis.
Personal umbrellas are allowed in case of rain but must be closed in the No Chair Areas during performances.
Strollers/wagons (only for patrons attending with children)
Soft-sided coolers (no alcohol, single-use containers, or glass)
Cameras (basic point and shoot consumer-grade cameras) without detachable lenses and other accessories (monopods, tripods, GoPro mounts, and other attachments are NOT allowed).
Ear plugs
Bug spray

What Should I Leave At Home?

Security will search all bags, coolers, chairs, and other items as you enter the festival.

The following items are NOT permitted:

Single-use water bottles
Firearms
Tools including pocket knives, box cutters, leathermen
Pepper spray, mace, or any item that can be used as a weapon
Alcoholic beverages
Illegal substances
Hard coolers
Bags larger than 20″x20″x10″
Glass containers
Fireworks
Hoverboards or other motorized vehicles
Drones or other flying objects
Pets (only service animals that are trained to assist an individual with a disability are allowed. Emotional support animals are not service animals and are not allowed. Animals are also not permitted in the campground or RVs. DO NOT leave animals in your car.)
Camping tents, pop-up tents, or any shade tents larger than 7’11” x 4’11” x 4’6″ (outside the campground)
Chairs over 30” high
Beach umbrellas

Will You Check My Bags?

Yes, all bags, coolers, chairs and any other items brought into the festival are subject to search.

What Happens if the Weather is Bad?

Green River Festival is an outdoor event and is RAIN OR SHINE. Please plan for the weather. However, the safety of the artists, fans, and staff comes first. We are required to pause festival events and evacuate the areas around the stages if lightning strikes nearby, even if the storm has not yet arrived in the area. In the event of severe weather, storm shelters will be open and available, festival goers will be invited to return to their vehicles, and buses may begin dropping passengers back off in municipal parking lots. Resumption of the festival will be done in coordination with the public safety and security staff, and times will be announced via social media channels(follow us on Facebook, and/or Instagram) and the public address systems.

In case of extreme heat, please make note of the following precautions:

Fresh Water

Free, fresh, potable water is plentiful at the fairgrounds. There are dozens of spigots throughout the grounds and we encourage you to use these spigots to refill water bottles and stay cool.

Lundgren Honda will again have their water station at the festival. They will be located on the midway and will provide filtered water for refilling your bottles.

Cold canned water and bags of ice will also be available for purchase at all of our beverage stations.

Know the signs of dehydration early: dry lips, dry mouth, thirst, slight headache, or disorientation. If you experience any of these, drink water. Additionally, if you can’t remember the last time you used one of the plentiful restrooms on site, it is also time to drink water.

Prepackaged electrolyte mixes (such as LiquidIV) are allowed through security checkpoints. Keep a few on hand to mix into your water bottles.

Cool Towels & Bandanas

Pack a few wash cloths or bandanas to dampen and use to keep yourself cool.

Misting Areas

We will once again have the misting arch located between the main stage and midway to keep festival goers cool. We have also added new misting areas to the festival grounds to help you beat the heat.

Cooling Center

Halberg Hall, underneath the grandstand, is a great place to get out of the sun. Bring your water bottle to rehydrate in this cool, shady spot.

Shade

Take a moment and grab some shade at the festival to stay fresh. These areas are open to all festival goers and provide a shady area to recharge: the large dining tent near the Dean’s Beans stage, the Back Porch Stage, The Round House, the Art Garden building and newly expanded tent on the Kidway, picnic areas northwest of the Round House and Northeast of the Dean’s Beans stage with shade trees.

EMTs On-Site

If you need medical attention while at the festival please contact any festival staff member or uniformed firefighter/police officer, or come to the Self Care station located along the Midway. If you see another festival goer who appears to be in need of assistance, please summon one of our staff to help them.

Sunscreen

Make sure to apply, and reapply, sunscreen regularly!

Is Re-Entry Allowed?

If you are wearing your festival wristband, you will be allowed to leave and re-enter. All bags will be searched again upon re-entry. Only one wristband will be issued per person. 3-Day and 2-Day wristbands should be worn the entire weekend. Vehicles and RVs in the Festival Camping areas must stay parked the entire weekend.

Are Animals Allowed?

No pets or animals of any kind are allowed on the festival grounds or in the parking lots. Service animals, trained to assist an individual with a disability, are allowed. Emotional support animals (ESA) are not service animals and are not allowed. Animals are also not permitted in the campground or RVs. DO NOT leave animals in your car.

Do Kids Need A Ticket?

Children 12 and under are free. Limit 2 children per ticketed adult.

Children 15 and under must be accompanied by a parent or guardian. Proof of age will be requested.

A reduced price Teen Ticket is available for those aged 13-19 HERE.

Please be prepared to present a photocopy of a birth certificate, passport or other form of age identification for each child.

Can My Weekend Pass Be Shared Between People?

No. Each pass is assigned to the one person who receives the festival wristband. Passes are non-transferable and non-refundable.

What Food & Drink Will Be Available at the Festival?

The Green River Festival is a premier music festival, and has become a premier food festival as well, offering delicious, specialized food and beverages you can feel good about — with ingredients sourced from local farms, expertly handcrafted, and served with love! Our experienced, talented food and beverage vendors offer a rousing collision of delicious flavors from all over the world, creatively and thoughtfully crafted with fresh farm to festival ingredients, sustainable and fair trade sensibilities, and careful considerations for safety protocols and dietary restrictions. Vegan? Gluten free? No problem. Our food vendors offer plenty of choices.

We’ll announce our 2025 food vendors closer to the festival!

What Other Vendors Will Be at the Festival?

Green River Festival will host a myriad of Art & Craft Vendors as part of the Makers Market. We’ll announce our 2025 vendors closer to the festival!

Will There Be Activities For Kids?

Yes! The Green River Festival provides a variety of performances and activities for kids throughout the festival. The Green River Festival Kidway, our newly expanded family entertainment area, is home to fun activities for the entire family, including The Art Garden, early performances on the Round House and Kidway Stages, and the Green River Festival Parade! More info will be announced closer to the festival.

Does the Festival Accept Cash?

Starting in 2025 Green River Festival’s bars, beverage stations, and festival/artist merchandise booth will not be accepting cash for payment. Please make arrangements to pay by card or contactless payment.

Note that some food and craft vendors may choose to accept cash.

Can I Volunteer?

Yes! More information about volunteering can be found HERE.

Can I Bring a Stroller or Wagon?

Strollers and wagons are allowed for patrons attending with a baby or toddler.

Is Smoking/Vaping Allowed?

Green River Festival strives to create a smoke-free environment for our patrons. Please refrain from smoking in any area where it may affect someone else. Smoking is prohibited under all tents and inside buildings. Please find an isolated area if you must smoke, and dispose of your butts properly.

What Do Festival Tent Camping Add-Ons Include?

Camping at the Green River Festival is the best way to have a truly immersive experience! Those interested in purchasing a tent camping add-on can expect:

One fully outlined 300 square-foot tent camping site for the entire festival weekend
One parking space on or near the festival grounds
Exclusive musical performances in the campground commons
Up to 2 tents per site – we recommend either 2 small-to-medium size tents or 1 large tent
Up to 4 people over 12 years-old per site. Up to 4 children 12 and under per site (8 individuals maximum)
Access to bathrooms and expanded shower options
Campground exclusive portalets, wash stations, and water bottle refill stations
And for that little something you might forget, the GRF Campground General Store will be available!

What Else Should I Know About Purchasing Festival Tent Camping Add-Ons?

Tent camping sites are approx. 15’ x 20’. While we aim for consistency, exact dimensions are subject to variation
A camper waiver and questionnaire must be completed at the time of purchase
Green River Festival tickets are sold separately
Children under 12 admitted free with a paying adult
At least one parent or guardian is required to be present for all campsites with children
Campers may arrive as early as noon on Thursday, June 20, 2024, and must exit by 10am on Monday, June 24, 2024
No refunds or exchanges – rain or shine
Amenities subject to change
No Re-Entry for cars/tents from the campground area. Vehicles must stay parked for the entire weekend.

What Do Festival RV Camping Site Add-Ons (w/ no hook ups) Include?

One RV Site – with space for one tow vehicle – within the festival grounds
One non-RV tow vehicle allowed per site and must fit within the dimensions of your assigned RV site to park on festival grounds
Dimensions of RV Sites are approx. 20’x36’ and subject to variation. To increase RV Site availability, some spaces are slightly smaller and will be reserved for smaller RV’s
Up to 4 people over 12 years-old per site; up to 4 children 12 and under per site (8 individuals max per site)
Exclusive musical performances in the campground commons
Access to bathrooms and expanded show options
Campground exclusive portalets, wash stations, and water bottle refill stations
And for that little something you might forget, the GRF Campground General Store will be available!

What Else Should I Know About Purchasing Festival RV Camping Site Add-On (w/ no hook ups)?

A camper waiver and questionnaire must be completed at the time of purchase
Green River Festival tickets are sold separately
Children under 12 admitted free with a paying adult
At least one parent or guardian is required to be present for all campsites with children
Sleeping tents are not allowed in the RV camping site
Campers may arrive as early as noon on Thursday, June 20, 2024, and must exit by 10a on Monday, June 24, 2024
No refunds or exchanges – rain or shine
No Re-Entry for RVs in the Campground. Vehicles must stay parked for the entire weekend.

What Do Festival RV Camping Site Add-Ons (w/ hook ups) Include?

Access to ONE (1) – 30 Amp / 120 Volt receptacle and and access to ONE (1) Water Spigot
One RV Site – with space for one tow vehicle – within the festival grounds
One non-RV tow vehicle allowed per site and must fit within the dimensions of your assigned RV site to park on festival grounds
Dimensions of RV Sites are approx. 20’x36’ and subject to variation. To increase RV Site availability, some spaces are slightly smaller and will be reserved for smaller RV’s
Up to 4 people over 12-years-old per site; up to 4 children 12 and under per site (8 individuals max per site)
Exclusive musical performances in the campground commons
Access to bathrooms and expanded show options
Campground exclusive portalets, wash stations, and water bottle refill stations
For that little something you might have forgot, the GRF Campground General Store will be available

What Else Should I Know About Purchasing Festival RV Camping Site Add-Ons (w/ hook ups)?

A camper waiver and questionnaire must be completed at the time of purchase
Green River Festival tickets are sold separately
Children under 12 admitted free with a paying adult
At least one parent or guardian is required to be present for all campsites with children
We Got the Hook Up – Campers are responsible for providing their own 50’ or longer 30 Amp 120 Volt cable
We Got the Hook Up – Campers are additionally responsible for providing their own 50’ or longer water hose AND their own Y spigot adapter
Sleeping tents are not allowed in the RV camping site
Campers may arrive as early as noon on Thursday, June 20, 2024, and must exit by 10a on Monday, June 24, 2024
No refunds or exchanges – rain or shine
Amenities subject to change
No Re-Entry for RVs in the Campground. Vehicles must stay parked for the entire weekend.