FAQs

Have a question?

Please find answers to frequently asked questions below. If you need further assistance, please email us at info@greenriverfestival.com

Who’s Playing The Festival in 2024? 

You can view the festival lineup HERE

Where Does The Festival Happen? 

The Franklin County Fairgrounds at 89 Wisdom Way, Greenfield MA 01301

Established in 1865, The Franklin County Fairgrounds are among the oldest and best preserved fairgrounds in the country and were added to the National Register of Historic Places in 2011. We are delighted to present the festival on these grounds where our community has gathered to celebrate for over 150 years. 

When does everything happen? 

Gates open at 3pm on Friday and 11am on Saturday and Sunday. 

Music runs from 4pm-10:55pm on Friday, 12pm-10:55pm on Saturday and 12pm-8pm on Sunday. A full music schedule is available HERE.

Shuttles run on Friday from 2pm-11:30pm, on Saturday from 10am-11:30pm and on Sunday from 10am-9pm. 

All times are subject to change. Please join our email list to receive any updates or changes. 

Where Can I Buy Tickets? 

Tixr is the official ticketing site for the Green River Festival and the only place where verified tickets can be purchased. All festival Passes and Add-Ons are on sale HERE. This includes Single-Day / 2-Day / 3-Day Passes plus Parking, Camping (SOLD OUT), and VIP Add-Ons. 

Tickets will be emailed to you and available in your Tixr account closer to the festival. Tickets can be scanned from your mobile device or printed out.  We are also planning periodic popup ticket sales events at locations around the Pioneer Valley where you can buy tickets in person. 

How Do I Get There? 

Biking to the Festival is greatly encouraged! The festival is a short distance from downtown Greenfield and we offer a free bike valet service near the festival entrance. Be sure to use reflective gear and light your bike well for the ride home in the dark. Wisdom Way has re-opened with a beautiful new bike path leading to it. The Bike Valet is located at the corner Wisdom Way and Petty Plane Rd.

The closest airport is Bradley International Airport (60 miles)

Driving Directions: 

FROM MA I-91
Get off of I-91 at Exit 43. From here it is about two miles to the festival.
The exit will put you into a rotary. Get off the rotary, onto Route 2A East. 
At the second set of traffic lights you’ll see a Dunkin’ Donuts on your right. 
Take that right onto River Street. 
From River Street, take your first right onto Laurel Street where you will be directed to the parking area.

FROM Routes 5 & 10
Turn onto Petty Plain Road, follow all the way to the parking area.

Where Do I Park? 

Carpooling is encouraged! 

On-Site Parking is available as an Add-On for purchase HERE.

Free Satellite Parking & Shuttle: 

The city of Greenfield is waiving parking fees all weekend long in the lots behind the former Wilson’s Department Store on Main Street, the town parking garage, and other sites downtown. There will be free shuttle buses to the festival from Hawks & Reed Performing Arts Center (289 Main St.) in the center of town starting one hour before doors (starting at 2pm on Friday and 10am Saturday/Sunday) and running until one hour after the end of the festival each night. It’s a very quick ride (less than 5 minutes) and the buses will drop off passengers right at the main entrance to the Franklin County Fairgrounds.

Neighborhood Parking: 

Some of our neighbors offer parking close to the fairgrounds. Pricing and availability will vary. Please do not park in non-sanctioned areas and observe all No Parking signs. 

Can I Camp At The Festival?

All 2024 Camping Add-Ons are SOLD OUT! Join the waitlist HERE.

Yes! Camping Add-Ons are available for purchase HERE, including Tent Camping and RV Camping (with and without hookups). Please visit further down the page for more info on Camping at Green River Festival.

Are There Any Other Options for Lodging In The Area? 

Yes! click here for a list of hotels and other accommodations in the area. 

Are VIP Upgrades Available? What Does VIP Include?

VIP Experience Add-Ons (available HERE) allow patrons to enjoy the festival with several exclusive amenities and perks including:

  • Access to VIP Viewing
  • Areas for each stage
  • Access to 2 VIP Lounges with private bar and private, air conditioned flush toilets
  • Priority access to limited capacity sets in the Round House
  • Exclusive Green River Festival VIP gift bag
  • Expedited Festival Entry

Other Info You Should Know About VIP Upgrades:

  • VIP is an add-on and does not include entry to the festival. Festival entry passes must be purchased separately.
  • Parking is not included and is sold separately
  • Please note that tickets will be delivered electronically closer to the festival. All ticketing questions can be directed to Tixr at support@tixr.com. For other inquiries, please contact info@greenriverfestival.com
  • All sales final. No refunds or exchanges. VIP Passes are non-transferrable.

Is The Green River Festival ADA Accessible?

Yes! The Franklin County Fairgrounds provide plenty of accessible parking (available on-site and without a parking passes) and is a wide, flat expanse with grassy areas, some paved and some dirt midways and paths. There are ADA accessible sections (fully wheelchair accessible, and with accessible paths) at each stage as well as accessible restrooms. If you have any questions or concerns, please contact us at info@greenriverfestival.com. 

What Can I Bring To The Festival?

  • Your love of music and sense of adventure!
  • Festival Tickets and Parking Passes on your phone or printed out.
  • Identification and Medical Documentation in case of emergency. Over the counter medications are allowed. For prescription medication, please bring a valid photo ID that matches the name on your medication.
  • Sunscreen, Sunglasses and hats for sun protection.
  • Empty Refillable water bottle. Free water filling stations are located throughout the festival grounds.
  • Folding chairs under 30” for use behind the No Chair Areas in front of each stage.
  • Blankets 8’x10’ or smaller.
  • Shade tents smaller than 7’11” x 4’11” x 4’6″ will be allowed in the back of the concert field, as long as they do not impede the sightlines of other patrons. Space may be limited and is available on a first come first serve basis.
  • Personal umbrellas are allowed in case of rain but must be closed in the No Chair Areas during performances.
  • Soft-sided coolers
  • Cameras (basic point and shoot consumer-grade cameras) without detachable lenses and other accessories (monopods, tripods, GoPro mounts, and other attachments are not allowed).
  • Ear Plugs
  • Bug Spray

What Should I Leave At Home? 

  • Single-use water bottles
  • Firearms
  • Tools including pocket knives, box cutters, leathermen
  • Pepper spray, mace, or any item that can be used as a weapon
  • Alcoholic beverages Illegal substances
  • Hard coolers
  • Bags larger than 20x20x10
  • Glass containers
  • Fireworks
  • Hoverboards or other motorized vehicles
  • Drones or other flying objects
  • Pets
  • Camping tents, pop-up tents, or any shade tents larger than 7’11” x 4’11” x 4’6″ (outside the campground)
  • Chairs over 30” high
  • Beach umbrellas

Will You Check My Bags?

Yes, all bags, coolers, chairs and any other items brought into the festival are subject to search. 

Is Re-Entry Allowed? 

If you are wearing your festival wristband, you will be allowed to leave and re-enter. All bags will be searched again upon re-entry. Only one wristband will be issued per person. 3-Day and 2-Day wristbands should be worn the entire weekend. Vehicles and RVs in the Festival Camping areas must stay parked the entire weekend.

Are Animals Allowed? 

No pets or animals of any kind are allowed on the festival grounds or in the parking lots. Service animals, trained to assist an individual with a disability, are allowed. Emotional support animals (ESA) are not service animals and are not allowed. Animals are also not permitted in the campground or RVs. Please DO NOT leave animals in your car.

Do Kids Need A Ticket? 

Children 12 and under are free. Limit 2 children per ticketed adult. 

Children 15 and under must be accompanied by a parent or guardian. Proof of age will be requested.

A reduced price Teen Ticket is available for those aged 13-19 HERE.

Please be prepared to present a photocopy of a birth certificate, passport or other form of age identification for each child.

Can My Weekend Pass Be Shared Between People?

No. Each pass is assigned to the one person who receives the festival wristband. Passes are non-transferable and non-refundable.

What Food & Drink Will Be Available at the Festival?

The Green River Festival is a premier music festival, and has become a premier food festival as well, offering delicious, specialized food and beverages you can feel good about — with ingredients sourced from local farms, expertly handcrafted, and served with love! Our experienced, talented food and beverage vendors offer a rousing collision of delicious flavors from all over the world, creatively and thoughtfully crafted with fresh farm to festival ingredients, sustainable and fair trade sensibilities, and careful considerations for safety protocols and dietary restrictions. Vegan? Gluten free? No problem. Our food vendors offer plenty of choices. A full list of vendors will be released closer to the Festival (subject to change). 

Will There Be Activities For Kids? 

Yes! The Green River Festival provides a variety of performances and activities for kids throughout the festival. In 2024 we’re introducing the Green River Festival Kidway, our newly expanded family entertainment area where you’ll find fun activities for the entire family, including The Art Garden, early performances on the Round House and Kidway Stages, and the Green River Festival Parade! More info can be found HERE

Should I Bring Cash?

Contactless payment is preferred at the Green River Festival, though some vendors will accept cash and ATMs will be available on site. 

Can I Volunteer? 

Yes!  More information about volunteering including a signup form can be found HERE.

Can I Bring a Stroller or Wagon? 

Strollers and wagons are allowed for patrons attending with a baby or toddler.

Is Smoking/Vaping Allowed? 

Green River Festival strives to create a smoke-free environment for our patrons. Please refrain from smoking in any area where it may affect someone else. Smoking is prohibited under all tents and inside buildings. Please find an isolated area if you must smoke, and dispose of your butts properly.

What Do Festival Tent Camping Add-Ons Include?

All 2024 Camping Add-Ons are SOLD OUT! Join the waitlist HERE.

Camping at the Green River Festival is the best way to have a truly immersive experience! Those interested in purchasing a tent camping add-on can expect:

  • One fully outlined 300 square-foot tent camping site for the entire festival weekend
  • One parking space on or near the festival grounds
    Exclusive musical performances in the campground commons
  • Up to 2 tents per site – we recommend either 2 small-to-medium size tents or 1 large tent
    Up to 4 people over 12 years-old per site. Up to 4 children 12 and under per site (8 individuals maximum)
  • Access to bathrooms and expanded shower options
  • Campground exclusive portalets, wash stations, and water bottle refill stations
  • And for that little something you might forget, the GRF Campground General Store will be available!

What Else Should I Know About Purchasing Festival Tent Camping Add-Ons?

  • Tent camping sites are approx. 15’ x 20’. While we aim for consistency, exact dimensions are subject to variation
  • A camper waiver and questionnaire must be completed at the time of purchase
  • Green River Festival tickets are sold separately
  • Children under 12 admitted free with a paying adult
  • At least one parent or guardian is required to be present for all campsites with children
  • Campers may arrive as early as noon on Thursday, June 20, 2024, and must exit by 10am on Monday, June 24, 2024
  • No refunds or exchanges – rain or shine
  • Amenities subject to change
  • No Re-Entry for cars/tents from the campground area. Vehicles must stay parked for the entire weekend.

What Does Shady Grove Tent Camping Include?

  • One 10’x10’ tent camping site in a field of young trees for the entire weekend
  • One parking space on or near the festival grounds
  • Exclusively 18 and-over, with a maximum of 2 adults per site/tent
  • Musical Performances in the campground commons
  • Access to bathrooms and expanded shower options
  • Campground exclusive portalets, wash stations, and water bottle refill stations
  • And for that little something you might forget, the GRF Campground General Store will be available!

What Else Should I Know About Purchasing Shady Grove Tent Camping?

  • While we aim for consistency, exact dimensions are subject to variation
  • A camper waiver and questionnaire must be completed at time of purchase
  • Green River Festival tickets sold separately
  • Campers may arrive as early as noon on Thursday, June 20th, 2024, and must exit by 10am on Monday, June 24th, 2024
  • No refunds or exchanges – rain or shine
  • Amenities subject to change
  • No Re-Entry for cars/tents from the campground area. Vehicles must stay parked for the entire weekend.

What Do Festival RV Camping Site Add-Ons (w/ no hook ups) Include?

  • One RV Site – with space for one tow vehicle – within the festival grounds
  • One non-RV tow vehicle allowed per site and must fit within the dimensions of your assigned RV site to park on festival grounds
  • Dimensions of RV Sites are approx. 20’x36’ and subject to variation. To increase RV Site availability, some spaces are slightly smaller and will be reserved for smaller RV’s
  • Up to 4 people over 12 years-old per site; up to 4 children 12 and under per site (8 individuals max per site)
  • Exclusive musical performances in the campground commons
  • Access to bathrooms and expanded show options
  • Campground exclusive portalets, wash stations, and water bottle refill stations
  • And for that little something you might forget, the GRF Campground General Store will be available!

What Else Should I Know About Purchasing Festival RV Camping Site Add-On (w/ no hook ups)?

  • A camper waiver and questionnaire must be completed at the time of purchase
  • Green River Festival tickets are sold separately
  • Children under 12 admitted free with a paying adult
  • At least one parent or guardian is required to be present for all campsites with children
  • Sleeping tents are not allowed in the RV camping site
  • Campers may arrive as early as noon on Thursday, June 20, 2024, and must exit by 10a on Monday, June 24, 2024
  • No refunds or exchanges – rain or shine
  • No Re-Entry for RVs in the Campground. Vehicles must stay parked for the entire weekend.

What Do Festival RV Camping Site Add-Ons (w/ hook ups) Include?

  • Access to ONE (1) – 30 Amp / 120 Volt receptacle and and access to ONE (1) Water Spigot
  • One RV Site – with space for one tow vehicle – within the festival grounds
  • One non-RV tow vehicle allowed per site and must fit within the dimensions of your assigned RV site to park on festival grounds
  • Dimensions of RV Sites are approx. 20’x36’ and subject to variation. To increase RV Site availability, some spaces are slightly smaller and will be reserved for smaller RV’s
  • Up to 4 people over 12-years-old per site; up to 4 children 12 and under per site (8 individuals max per site)
  • Exclusive musical performances in the campground commons
  • Access to bathrooms and expanded show options
    Campground exclusive portalets, wash stations, and water bottle refill stations
  • For that little something you might have forgot, the GRF Campground General Store will be available

What Else Should I Know About Purchasing Festival RV Camping Site Add-Ons (w/ hook ups)?

  • A camper waiver and questionnaire must be completed at the time of purchase
  • Green River Festival tickets are sold separately
  • Children under 12 admitted free with a paying adult
  • At least one parent or guardian is required to be present for all campsites with children
  • We Got the Hook Up – Campers are responsible for providing their own 50’ or longer 30 Amp 120 Volt cable
  • We Got the Hook Up – Campers are additionally responsible for providing their own 50’ or longer water hose AND their own Y spigot adapter
    Sleeping tents are not allowed in the RV camping site
  • Campers may arrive as early as noon on Thursday, June 20, 2024, and must exit by 10a on Monday, June 24, 2024
  • No refunds or exchanges – rain or shine
  • Amenities subject to change
  • No Re-Entry for RVs in the Campground. Vehicles must stay parked for the entire weekend.